Important student guidance

Due to the changes in teaching and assessment that LSE has and continues to introduce, we have created some guidance to help support your learning (and security) online.   

You can keep up to date with developments from the School by checking the Coronavirus FAQ, which will continue to be updated regularly: https://info.lse.ac.uk/current-students/Coronavirus-FAQs  

Information about Coursework and Assessment 

In the first instance, check with your department regarding their plans for setting and accepting coursework and assessment online. Moodle will be the core platform, though teachers and departmental support staff may use various platforms to maintain communication and continuation of teaching and assessment. Many are using Zoom for office hours and/or seminars.

Technical Support 

Tech Support is your first point of contact for technical issues or queries. Contact Tech Support by email, it.helpdesk@lse.ac.uk, by phone 020 7107 5000 or visit their web page https://info.lse.ac.uk/staff/divisions/dts/help  

Staying safe remotely

For information on how to stay safe while learning remotely, follow this advice from Data and Technology Services (DTS): https://info.lse.ac.uk/staff/divisions/dts/essentials/Staying-safe-remotely-for-STUDENTS 

Personal Development and Wellbeing 

LSE Student Wellbeing 

It is important to put your wellbeing first. You can book an online appointment with the Student Wellbeing service here: https://info.lse.ac.uk/current-students/student-wellbeing  

LSE LIFE 

Following the shift to online teaching, LSE LIFE are working on developing online workshops. You can keep updated by signing up to their newsletter here. In the meantime, they have provided materials from the essay-, exam- and dissertation related workshops on their Moodle page: https://moodle.lse.ac.uk/course/view.php?id=5362 

You can book a one-to-one online appointment with an LSE LIFE study advisor. Find out more here: https://info.lse.ac.uk/current-students/lse-life/LIFE-goes-on  

Digital Skills Lab 

The Digital Skills Lab has free online learning in various data science, research, productivity and collaboration tools which can be accessed for free using your LSE credentials: https://courses.digitalskills.lse.ac.uk/ 

Coding support drop-in sessions are running daily via Microsoft Teams: https://info.lse.ac.uk/current-students/digital-skills-lab/coding 

How To Guides 

Protecting your devices and data 

Staying safe while learning remotely: https://info.lse.ac.uk/staff/divisions/dts/essentials/Staying-safe-remotely-for-STUDENTS  

Moodle

Moodle Frequently Asked Questions for students: http://lti.lse.ac.uk/moodle-faqs-for-students/

Zoom 

To start using Zoom:

How to install Zoom on a Mac: https://support.zoom.us/hc/en-us/articles/203020795-How-To-Install-on-Mac  

How to install Zoom on Android phones: https://play.google.com/store/apps/details?id=us.zoom.videomeetings   

How to install Zoom on Apple phones: https://itunes.apple.com/us/app/id546505307   

How to use channels for group messaging in Zoom: https://support.zoom.us/hc/en-us/articles/200912909-Getting-Started-With-Channels-Group-Messaging 

Microsoft Teams 

Microsoft offer a suite of training videos and articles: https://support.office.com/en-us/article/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?wt.mc_id=otc_home