Important student guidance

In the first instance, check with your department regarding coursework and assessment procedures. Moodle is the core online learning environment at LSE, though teachers and departmental support staff may use various platforms for teaching and assessment. e.g. many may use Zoom for office hours.

Technical Support 

For any technical problems during with online assessment submission, contact DTS Tech Support on Tech.Support@lse.ac.uk or phone: (+44) 020 7107 5000

Unable to submit on Moodle

If you experience any problems during submission, please follow your department’s advice to email your file(s) as soon as possible to the relevant departmental staff. Please note that you will incur late penalties if you submit your assessment late.

Guidance for students 

LSE Student Wellbeing 

You can book an online appointment with the Student Wellbeing service here: https://info.lse.ac.uk/current-students/student-wellbeing  

LSE LIFE 

You can keep updated with the LSE Life offering by signing up to their newsletter here. LSE Life also provide materials from their essay, exam and dissertation related workshops on their Moodle page: https://moodle.lse.ac.uk/course/view.php?id=5362 

You can book a one-to-one online appointment with an LSE LIFE study advisor. Find out more here: https://info.lse.ac.uk/current-students/lse-life/LIFE-goes-on  

Digital Skills Lab 

The Digital Skills Lab has free online learning in various data science, research, productivity and collaboration tools which can be accessed for free using your LSE credentials: https://info.lse.ac.uk/current-students/digital-skills-lab 

Coding, collaboration and productivity tools support drop-in sessions are available via Microsoft Teams: https://info.lse.ac.uk/current-students/digital-skills-lab/drop-in-sessions 

Selected How To Guides 

Moodle

Moodle Frequently Asked Questions for students: https://lse.atlassian.net/wiki/spaces/OLGFS/pages/1665073153/Moodle+FAQs+-+for+students

Zoom 

To start using Zoom:

• Go to https://lse.zoom.us/ and Sign in with your LSE username and password.

• Go to https://lse.zoom.us/download and download the Zoom Client for Meetings

How to install Zoom on a Mac: https://support.zoom.us/hc/en-us/articles/203020795-How-To-Install-on-Mac  

How to install Zoom on Android phones: https://play.google.com/store/apps/details?id=us.zoom.videomeetings   

How to install Zoom on Apple phones: https://itunes.apple.com/us/app/id546505307   

How to use channels for group messaging in Zoom: https://support.zoom.us/hc/en-us/articles/200912909-Getting-Started-With-Channels-Group-Messaging 

Microsoft Teams 

Microsoft offer a suite of training videos and articles: https://support.office.com/en-us/article/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?wt.mc_id=otc_home