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Transcription and closed captions for recorded media
LSE is required by law to make its websites and associated media accessible, including Moodle course content. Specifically, course content must meet the Web Content and Accessibility Guidelines (WCAG) 2.2 AA standard. This means that recorded video, e.g. recordings of lectures and seminars, must include closed captions or subtitles.
Some services we use at LSE, such as Zoom and Echo360, provide their own automated transcriptions and captions.
Editing and Applying Closed Captions in EchoVideo
Automated transcripts are a helpful starting point, but they may not be accurate enough to meet accessibility standards. You should review and edit transcripts before using them as closed captions.
Step 1: Edit the transcript
Use the transcript editor to correct any errors and improve accuracy:
EchoVideo: Editing a Transcript Using the Transcript Editor
Step 2: Apply the edited transcript as closed captions
Once you’re satisfied with the transcript, apply it as closed captions:
EchoVideo: Applying Updated Transcripts as Closed Captions
Good to know:
Accurate captions are essential for accessibility and ensure all viewers can fully engage with your content.
DMHS support for students
DMHS works with students to identify the adjustments LSE needs to make. Students may be provided with access to tools that can help produce higher quality transcripts and captions than those produced automatically by Echo360 or Zoom.
Students who need captions and/or transcript for recordings should consult with an LSE Disability and Mental Health Service (DMHS) disability advisor.
Information for teachers
On campus recording
Scheduled recordings of timetabled teaching in LSE classrooms and lecture theatres are automatically published to the relevant Echo360 section and will therefore have transcripts automatically applied.
Teachers should not opt-out of having their lectures recorded if DMHS registered students are enrolled on their course(s). Teachers who wish to opt-out should contact their departmental circulator (the primary departmental contact with DMHS) as soon as as possible.
Video that has not been published to an Echo360 section and not available to students will not be captioned. Recordings must be published to a course/section in Echo 360 for transcripts to be applied. If you require transcripts for unpublished recordings, please contact eden.lecturerecording@lse.ac.uk.
Zoom meetings
If you are using Zoom to host lectures, classes or seminars, you can record them so they are automatically copied to Echo360. You must not link directly to Zoom Cloud Recordings. When Echo360 has processed your recording, you will receive an email. The recording will be in your Echo360 Library.
The recording must be published to a course before transcripts are automatically applied as captions.
Echo360 Universal Capture recordings
Universal Capture allows you to record presentations for consumption by your students any time. When you provide capture details, you can choose to publish the recording to a “class” corresponding to the course you are teaching. Once processing is complete, the recording becomes available for captioning.
The recording must be published to a course before transcripts are automatically applied as captions.
Other media
You can upload any other video you have created to Echo360. Once it has been processed, you will need to publish it to a course before it can be captioned.
Students will not be able to access any of these recordings until you add a link to the recordings on Moodle
Information for professional services staff
There may be some recordings you wish to publish that are not associated with a course. These can include welcome events, dissertation advice sessions, etc. The Eden Centre can still submit these for captioning. Please email eden.lecturerecording@lse.ac.uk and provide details of the recording.
Information for students
Viewing Transcripts and Closed Captions for Lecture Recordings