Due to the This page was created in response to changes in teaching and assessment that LSE has and continues to introduce, we have created some LSE introduced in response to the pandemic since March 2020 and provides guidance to help support your learning (and security) online. You can keep up to date with developments from the School by checking the Coronavirus FAQ, which will continue to be updated regularly: https://info.lse.ac.uk/current-students/Coronavirus-FAQs |
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Some of this information remains useful even though LSE teaching and assessment have largely returned to a pre-March 2020 state (as of September 2022). |
Information about Coursework and Assessment
In the first instance, check with your department regarding their plans for setting and accepting coursework and assessment online. Moodle will be is the core platformonline learning environment at LSE, though teachers and departmental support staff may use various platforms to maintain communication and continuation of for teaching and assessment. Many are using . e.g. many may use Zoom for office hours and/or seminars.
Technical Support
DTS Tech Support is your first point of contact for technical issues or queries. Contact Tech Support by email, Tech.Support@lse.ac.uk or phone: (+44) 020 7107 5000 or visit their web page https://info.lse.ac.uk/staff/divisions/dts/help
For any technical problems during your with online assessment periodssubmission, contact DTS Tech Support on Tech.Support@lse.ac.uk or phone: (+44) 020 7107 5000DTS Tech Support will be operating weekdays 8am–5.30pm (UK time), excluding UK bank holidays, and Saturday 10am–2pm (UK time) during the assessment period (ie During 4-14 January 2022 assessment period).
Unable to submit on Moodle
If you experience any problems during submission, please follow your department’s advice to email your file(s) as soon as possible to the relevant Departmental departmental staff. Please Please note that you are subject to incurring will incur late penalties if you submit your assessment late.
Please note that Moodle will log you out after 4 hours of inactivity.
Staying safe remotely
For information on how to stay digitally safe while learning remotely, follow this advice from Data and Technology Services (DTS): https://info.lse.ac.uk/staff/divisions/dts/essentials/Staying-safe-remotely-for-STUDENTS
Useful links and free downloads:
Sophos Kaspersky Anti-virus software: https://info.lse.ac.uk/staff/divisions/dts/services/infosec/lse/internal/freelse-antivirus-protection
Microsoft Office Teams: https://teams.microsoft.com/downloads/
Microsoft Office 365: https://info.lse.ac.uk/staff/divisions/dts/services/0365-lse
Personal Development and Wellbeing
LSE Student Wellbeing
It is important to put your wellbeing first. You can book an online appointment with the Student Wellbeing service here: https://info.lse.ac.uk/current-students/student-wellbeing
LSE LIFE
Following the shift to online teaching, LSE LIFE are working on developing online workshops. You can keep updated with the LSE Life offering by signing up to their newsletter here. In the meantime, they have provided LSE Life also provide materials from the their essay-, exam - and dissertation related workshops on their Moodle page: https://moodle.lse.ac.uk/course/view.php?id=5362
You can book a one-to-one online appointment with an LSE LIFE study advisor. Find out more here: https://info.lse.ac.uk/current-students/lse-life/LIFE-goes-on
Digital Skills Lab
The Digital Skills Lab has free online learning in various data science, research, productivity and collaboration tools which can be accessed for free using your LSE credentials: https://courses.digitalskillsinfo.lse.ac.uk/current-students/digital-skills-lab
Coding, collaboration and productivity tools support drop-in sessions are running daily available via Microsoft Teams: https://info.lse.ac.uk/current-students/digital-skills-lab/codingdrop-in-sessions
How To Guides
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Staying safe while learning remotely: https://info.lse.ac.uk/staff/divisions/dts/essentials/Staying-safe-remotely-for-STUDENTS
Moodle
Moodle Frequently Asked Questions for students: httphttps://lti.lse.ac.uk/moodle-faqs-for-students/atlassian.net/wiki/spaces/OLGFS/pages/1665073153/Moodle+FAQs+-+for+students
Zoom
To start using Zoom:
Go to https://lse.zoom.us/ and Sign in with your LSE username and password.
Go to https://lse.zoom.us/download and download the Zoom Client for Meetings
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How to use channels for group messaging in Zoom: https://support.zoom.us/hc/en-us/articles/200912909-Getting-Started-With-Channels-Group-Messaging
Microsoft Teams
Microsoft offer a suite of training videos and articles: https://support.office.com/en-us/article/microsoft-teams-video-training-4f108e54-240b-4351-8084-b1089f0d21d7?wt.mc_id=otc_home
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