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Technical support DTS Tech Support will be operating weekdays 8am–5.30pm (UK time), excluding UK bank holidays, and Saturday 10am–2pm (UK time) during the assessment period. If you experience any problems with your submission on Moodle, please upload your file (answers) via the following link https://lseportal.force.com/studentservices/s/assessment-submission-form as soon as possible. Please note that Moodle will log you out after 4 hours of inactivity. |
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Ensured you have enough paper and writing materials to complete the assessment. In general, a good choice of paper would be:
A4, Letter or similar size format
Feint-ruled (preferably wide) with margins
White (or minimally coloured)
Non-reflective
Read and understand any restrictions placed by the assessment on upload file format; for example:
PDF or DOCX?
Is a single file required or separate files for each question/part?
Should the title include candidate number and/or course?
Familiarised yourself with the scanning technology and process. You are advised to perform several practice scans of multi-page documents in the weeks leading up to the assessment period.
Do you have sufficient network access where you intend to download and upload your assessment documents? Your scans may result in files of large sizes, and a strong connection will reduce the time needed to upload documents.
While Moodle allows you to upload up to 100MB, which should be enough for most, if not all, assessments, this might exceed any caps imposed on metered connections (e.g. mobile phone data).
Ensure you have all relevant School contact details in case of technical problems with your online assessment.
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