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To ensure PDF submissions can be read by Turnitin, the following PDF generators should notbe used: LaTeX PDF generator, OpenOffice PDF generator or LibreOffice PDF generator. |
3. Accepting End-User License Agreement (EULA)
When submitting a file to Turnitin all users are required to accept the most recent End-User License Agreement (EULA). This includes those have are submitting to Turnitin for the first time as well as those who have submitted to Turnitin previously. If the EULA is not accepted then the file will not be submitted to Turnitin resulting in a similarity percentage and report not being generated.
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What happens if Turnitin is down when my students try to submit their work? Turnitin outages will not affect Moodle assignments and files submitted by students will still be securely saved and available for grading and management in Moodle. Similarity reports may be slightly delayed if Turnitin goes down; however, Moodle will keep automatically resubmitting the paper until service is restored, at which point the similarity report will be generated. Typically, no further action will be required in Moodle to make this happen. Although, in some cases you may be required to manually push the submission through to Turnitin. Any submissions with the 'Resubmit to Turnitin' message will need to be manually re-submitted by clicking on that message and they should then be queued, assigned with a Turnitin ID, and processed.  |
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