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When submitting a file to Turnitin all users are required to accept the most recent End-User License Agreement (EULA). This includes those have are submitting to Turnitin for the first time as well as those who have submitted to Turnitin previously. If the EULA is not accepted then the file will not be submitted to Turnitin resulting in a similarity percentage and report not being generated.
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For a similarity percentage and report to be generated, the user will need to return to the assignment submission area and click on the prompt to accept the EULA. The user will then need to be ‘allowed another attempt’ in order for the file to be submitted to Turnitin and an originality report generated. Although, if the Moodle assignment due date has already passed then please contact the Eden.Digital team to discuss an alternative method to obtaining the similarity report for the submission.
4. Turnitin Service Disruption
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