The LSE Disability and Wellbeing Service (DWS) has an arrangement with an external supplier (121 Captions) to provide high quality live captions for classes and lectures where there is a student requirement in connection with an inclusion plan. There are a number of essential steps that students and staff must perform to ensure that professional captioners can access the Zoom class/lecture so that live captions can be provided.
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See the separate LSE guide on how to enable automatic live transcription and captions for Zoom meetings. Remember that automatic transcription will be less accurate than those provided by our external supplier of high quality captions. |
For students
Once your requirement for live captions has been authorised by DWS, you must book a 121 captioner by emailing the dates and times for classes and lectures for which you require live captions. The details should be sent in good time to: bookings@121captions.com.
Please also include a valid Zoom link provided by your teacher (usually via Moodle) for each of your session bookings. If this is not available at the time of booking this MUST be followed up with a Zoom link as soon as it is available. Please note that some teachers use the same Zoom link for every session, others create a new link for each session. Please be sure to provide the correct link for each session. As a backup, please also provide the Zoom meeting ID and passcode separately.
Inform your teacher as soon as you have booked live closed captions for your classes, as your teacher will need to send preparation materials and assign the captioner in the Zoom meeting. If you prefer to use the 1CapApp instead of just Zoom then you will need to ask your teacher to also send an API token to 121 Captions.
Please see the Zoom Closed Captions guide for details on how to view live captions in your class/lecture.
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